Welcome to the website of Kasrawad Handloom Producer Company Limited (“we,” “our,” “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our ecommerce website created with WordPress and the Ecommerce Plugin.
1. Information We Collect
1.1 Personal Information
When you use our website, we may collect the following personal information:
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment information (collected securely via our payment processor)
- Purchase history
- Any other information you provide to us voluntarily
1.2 Non-Personal Information
We may also collect non-personal information such as:
- Browser type and version
- IP address
- Operating system
- Pages you visit on our site and the time and date of your visit
- Referring website
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your orders
- To communicate with you about your orders, inquiries, or requests
- To improve our website, products, and services
- To personalize your shopping experience
- To send you promotional emails and updates (if you opt-in)
- To comply with legal obligations and protect our legal rights
3. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:
- Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as these parties agree to keep this information confidential.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information. Your payment information is processed securely by our payment processor and is not stored on our servers.
5. Cookies
We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can choose to accept or decline cookies through your browser settings. However, disabling cookies may affect the functionality of our website.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites. We encourage you to read the privacy policies of any linked sites you visit.
7. Your Rights
You have the right to:
- Access and obtain a copy of your personal information
- Correct any inaccuracies in your personal information
- Request the deletion of your personal information
- Object to or restrict the processing of your personal information
To exercise these rights, please contact us at support@sundarsutra.com or call us at +91 9009644553.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated “Last updated” date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Factory Address:
Kasrawad Art Cluster, Village Sayta, Block Kasrawad, District Khargone, Madhya Pradesh, India 451228
Mailing Address:
69, Muktanand Parisar, Dhamnod, Block Dharampuri, District Dhar, Madhya Pradesh, India 454552
Email: support@sundarsutra.com
Phone: +91 9009644553
Thank you for trusting Kasrawad Handloom Producer Company Limited with your personal information.
