Thank you for visiting the Kasrawad Handloom Producer Company Limited website. We are committed to delivering your orders promptly and securely. Please read our Shipping Policy to understand the terms and conditions that govern the shipping of our products.
1. General Shipping Information
1.1 Shipping Locations
We ship our products to various locations across India. For specific inquiries about shipping to your location, please contact us at support@sundarsutra.com or +91 9009644553.
1.2 Shipping Carriers
We partner with multiple reputable shipping companies to ensure the best delivery service based on your location. Our shipping partners are selected to provide reliable and timely delivery of your orders.
2. Order Processing and Shipping
2.1 Order Processing Time
- Once you place an order on our website, we will process and ship it as soon as possible, typically within 24 hours.
- Orders placed on weekends or holidays will be processed on the next business day.
2.2 Shipping Confirmation and Tracking
- After your order is shipped, you will receive an email confirmation with your shipping details, including a tracking number.
- You can use this tracking number to monitor the status of your shipment on the shipping company’s website.
- If you have any issues tracking your order, please contact us at support@sundarsutra.com or +91 9009644553, and we will assist you.
3. Shipping Costs and Delivery Times
3.1 Shipping Costs
- Shipping costs are calculated based on the weight and dimensions of your order, as well as the delivery location.
- Any applicable shipping charges will be displayed at checkout before you complete your purchase.
3.2 Delivery Times
- Delivery times vary depending on the destination. Typically, orders are delivered within 3-7 business days from the date of shipping.
- Please note that delivery times are estimates and may be affected by factors beyond our control, such as weather conditions, carrier delays, or holidays.
4. Address Accuracy
Please ensure that the shipping address you provide is accurate and complete. We are not responsible for delays or missed deliveries due to incorrect or incomplete addresses.
5. Damaged or Lost Packages
- If your package is damaged during transit, please contact us immediately at support@sundarsutra.com or +91 9009644553 with your order number and photos of the damaged item(s).
- In the event that your package is lost, we will work with the shipping company to locate it. If the package cannot be found, we will send you a replacement at no additional cost.
6. Contact Us
If you have any questions or need further assistance regarding our shipping policy, please contact us:
Factory Address:
Kasrawad Art Cluster, Village Sayta, Block Kasrawad, District Khargone, Madhya Pradesh, India 451228
Mailing Address:
69, Muktanand Parisar, Dhamnod, Block Dharampuri, District Dhar, Madhya Pradesh, India 454552
Email: support@sundarsutra.com
Phone: +91 9009644553
Thank you for choosing Kasrawad Handloom Producer Company Limited. We appreciate your business and are committed to providing you with the best possible service.
